How Does Best Virtual Receptionist Services Compare To Others thumbnail

How Does Best Virtual Receptionist Services Compare To Others

Published Aug 08, 24
6 min read


OHQ's records are adequate proof of a cost that is payable unless they are revealed to be wrong. Customer will certainly use its reasonable efforts to inform OHQ of any kind of billing dispute within fourteen (14) days of invoice of a billing, complying with the process described in Section 15. If Client disputes an invoice, the billing should remain to be paid promptly nonetheless OHQ will certainly credit or refund Client if it is later fairly determined by OHQ or according to the conflict resolution process laid out in Section 15 that the billing was inaccurate and the Customer is qualified to a debt or reimbursement.

Such modifications may consist of, without restriction, modifications for the Subscription Costs or Use Costs for OHQ Paid Services, adjustments to the use allocations included in the Prices Plans, and discontinuation of Prices Plans. (a) Each such revision will certainly work after affordable development composed notification is supplied to Consumer (as an example, by being published to the OHQ Website), except that any kind of such alteration that affects a Selected Paid Service will put on Consumer starting at the commencement of a Paid Solution Term starting no less than thirty (30) days from the day which OHQ supplies notification of such alteration to Customer according to Section 16.8.

If Customer does not terminate its use any afflicted Selected Paid Solution before the efficient date of such modification, Customer will be deemed to have agreed to such modification with respect to such Selected Paid Solution. (b) If a Pricing Strategy chosen by Consumer is terminated, OHQ will certainly give Customer with reasonable advancement notification of no less than thirty (30) days and Customer will certainly be given the alternative of choosing a brand-new Prices Plan from then-current pricing strategies supplied by OHQ.

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For avoidance of doubt, this paragraph does not relate to adjustments to the Rate Checklist, which are dealt with in Area 7 (virtual receptionist for small business).1. Consumer represents that all information provided by Customer and its callers to OHQ (including, without limitation, all get in touch with information and details regarding Consumer's Bank card) is precise, up-to-date and complete at the time it is offered to OHQ

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Client must at all times abide by all legislations, laws, requirements and codes appropriate in link with its usage of OHQ Offerings and the Client's supply of its item and solutions to its customers. Customer will not use any type of OHQ Offerings to participate in, or to encourage or assist others to take part in, any type of illegal or fraudulent tasks.

If a brand-new Paid Solution Term starts earlier than three (3) days after such email is sent, Consumer will incur the suitable Subscription Fee for the new Paid Solution Term (the ""). The reliable day of such termination will certainly be either (i) the Requested Termination Date, or ought to Consumer not specify an Asked for Termination Date, (ii) the last day of the Final Paid Service Term.

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Where Consumer ends pursuant to this Section 10.1(b): (i). The Membership Costs that have been pre-paid will be preserved and the OHQ Offerings available to Client up until the last day of the Last Paid Solution Term (based on reinstatement fees under stipulation 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit rating will be retained by OHQ for future use by Customer if Consumer chooses to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any OHQ Service, OHQ will not be responsible whatsoever for answering telephone calls, taking or delivering messages, or carrying out any various other tasks in link with such OHQ Solution. (c) Upon discontinuation of all OHQ Solutions, OHQ may terminate Customer's Account and Consumer's access to the Account.

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(e) Adhering to discontinuation of any type of OHQ Solutions, OHQ will have no commitment to restore or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to reinstate or otherwise recommence a terminated OHQ Providers, OHQ may call for that Client pay a reinstatement charge of $30 (to cover OHQ's affordable costs in refining the reinstatement) Info accumulated by OHQ from Client and its customers may be utilized, divulged and shared by OHQ based on OHQ's personal privacy policy as readily available on the OHQ Web Site ("") and as might be modified from time to time.

The Controller hereby assigns the Processor relative to handling tasks embarked on during the arrangement of assistant services. OHQ and Customer recognize and agree that the Cpu is subject to the complying with obligations: The Cpu shall abide by the relevant Information Protection Laws and need to: (a) only act upon the composed directions of the Controller and guarantee those acting under their authority do the exact same; (b) guarantee that people processing the data are subject to an obligation of confidence; (c) utilize its best efforts to safeguard and secure all personal information from unauthorised or unlawful handling, including (however not limited to) unexpected loss, devastation or damages; (d) ensure that all processing satisfies the requirements of the GDPR and associated Information Defense Regulation; (e) make sure that where a Sub-Processor is utilized, they: only involve a Sub-Processor with the previous approval of the Controller; educate the Controller of any type of designated changes concerning Sub-Processors; they carry out a written agreement including the exact same information security responsibilities as established out in these Terms; recognize that any type of failing for the Sub-processor to adhere to the Data Protection Rule, the Cpu stays totally liable to the Controller for the performance of the Sub-Processor's commitments; and aid the Controller in giving subject gain access to and enabling information subjects to exercise their rights under the Information Security Laws.

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The Controller shall bring out ample and appropriate onboarding and due diligence checks for all Processors, with a complete assessment of the required Information Defense Regulation demands. The Controller shall confirm that the Processor has sufficient and recorded processes for information violations, information retention and information transfers in place. The Controller will get evidence from the Cpu as to the: (a) confirmation and dependability of the staff members utilized by the Processor; (b) any kind of certificates, certifications and policies as described in the onboarding procedure; (c) technological and functional procedures used in protecting the Personal Information; and (d) procedures in position for allowing information based on exercise their legal rights, including (but not limited to), subject gain access to requests, erasure & rectification treatments and constraint of processing measures.

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