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What Is The Best Virtual Receptionist Company

Published Aug 09, 24
6 min read


OHQ's documents are enough evidence of a cost that is payable unless they are shown to be incorrect. Client will certainly use its practical endeavours to notify OHQ of any type of invoice disagreement within fourteen (14) days of invoice of a billing, following the process detailed in Section 15. If Consumer conflicts an invoice, the invoice must continue to be paid promptly nevertheless OHQ will certainly attribute or reimburse Client if it is later on sensibly determined by OHQ or pursuant to the conflict resolution procedure described in Section 15 that the invoice was inaccurate and the Customer is qualified to a credit score or reimbursement.

Such modifications might consist of, without limitation, adjustments to the amounts of the Subscription Fees or Usage Costs for OHQ Paid Services, modifications to the use allowances consisted of in the Prices Strategies, and discontinuation of Pricing Plans. (a) Each such alteration will work after practical development composed notification is supplied to Consumer (as an example, by being posted to the OHQ Internet Site), except that any kind of such modification that affects a Selected Paid Service will relate to Consumer starting at the beginning of a Paid Solution Term beginning no less than thirty (30) days from the date which OHQ gives notification of such modification to Consumer in accordance with Area 16.8.

If Customer does not end its use of any damaged Selected Paid Service before the effective date of such revision, Client will be regarded to have agreed to such alteration with regard to such Selected Paid Service. (b) If a Rates Plan chosen by Client is ceased, OHQ will supply Client with affordable development notification of no less than thirty (30) days and Customer will certainly be offered the alternative of picking a brand-new Pricing Plan from then-current prices plans supplied by OHQ.

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For evasion of doubt, this paragraph does not use to adjustments to the Catalog, which are resolved in Area 7 (live virtual receptionist).1. Customer represents that all information given by Client and its customers to OHQ (including, without restriction, all call info and information pertaining to Consumer's Bank card) is accurate, updated and total at the time it is provided to OHQ

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Client should at all times abide with all laws, regulations, criteria and codes appropriate in connection with its use OHQ Offerings and the Consumer's supply of its product or services to its callers. Customer will not utilize any OHQ Offerings to take part in, or to urge or assist others to participate in, any unlawful or fraudulent tasks.

If a brand-new Paid Solution Term starts earlier than 3 (3) days after such email is sent, Client will incur the suitable Registration Cost for the brand-new Paid Solution Term (the ""). The efficient date of such discontinuation will certainly be either (i) the Requested Termination Date, or must Customer not state an Asked for Termination Date, (ii) the last day of the Last Paid Solution Term.

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Where Consumer terminates pursuant to this Section 10.1(b): (i). The Subscription Charges that have actually been pre-paid will be maintained and the OHQ Offerings readily available to Consumer till the last day of the Last Paid Service Term (based on reinstatement costs under stipulation 10.3(e)) and the extra balance of the Prepaid Usage Credit will certainly be maintained by OHQ for future use by Consumer if Client determines to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).

(b) Following termination of any kind of OHQ Service, OHQ will certainly not be liable in any type of means for answering phone calls, taking or supplying messages, or executing any type of various other activities about such OHQ Service. (c) Upon termination of all OHQ Solutions, OHQ might terminate Consumer's Account and Consumer's accessibility to the Account.

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(e) Adhering to termination of any type of OHQ Providers, OHQ will certainly have no commitment to restore or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to restore or otherwise recommence a terminated OHQ Solutions, OHQ may require that Consumer pay a reinstatement cost of $30 (to cover OHQ's affordable expenses in refining the reinstatement) Information accumulated by OHQ from Client and its customers might be made use of, revealed and shared by OHQ in accordance with OHQ's privacy policy as readily available on the OHQ Internet Site ("") and as might be changed periodically.

The Controller thus appoints the Cpu with regard to handling activities undertaken during the stipulation of assistant solutions. OHQ and Customer recognize and concur that the Processor goes through the adhering to responsibilities: The Processor shall comply with the relevant Data Security Laws and should: (a) just act on the created guidelines of the Controller and ensure those acting under their authority do the same; (b) guarantee that individuals refining the information undergo a responsibility of confidence; (c) use its finest endeavours to protect and protect all personal data from unauthorised or unlawful handling, including (yet not restricted to) unintentional loss, destruction or damage; (d) make certain that all handling fulfills the needs of the GDPR and relevant Information Defense Legislation; (e) ensure that where a Sub-Processor is made use of, they: only involve a Sub-Processor with the prior permission of the Controller; notify the Controller of any type of designated changes concerning Sub-Processors; they execute a written contract consisting of the exact same data protection responsibilities as laid out in these Terms; recognize that any failing on the component of the Sub-processor to abide by the Data Security Regulation, the Cpu continues to be fully reliant the Controller for the efficiency of the Sub-Processor's commitments; and help the Controller in giving subject gain access to and enabling data based on exercise their legal rights under the Information Protection Rules.

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The Controller shall perform ample and appropriate onboarding and due persistance checks for all Processors, with a full assessment of the mandatory Data Security Legislation needs. The Controller shall confirm that the Cpu has appropriate and recorded processes for data breaches, data retention and information transfers in position. The Controller shall get proof from the Processor as to the: (a) verification and reliability of the staff members used by the Cpu; (b) any kind of certificates, accreditations and plans as described in the onboarding procedure; (c) technical and functional actions utilized in securing the Personal Information; and (d) treatments in area for enabling data topics to exercise their legal rights, including (however not limited to), subject accessibility requests, erasure & rectification procedures and restriction of processing steps.

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